At Asseni cosmetics, we strive to ensure your satisfaction with every purchase. If you need to return a product, we are here to assist you.
How to Return
To initiate a return, please email us within 14 days of receiving your order. Include your original order number and the reason for return. We do not include return labels. We recommend using USPS.
No returns or exchanges on bundles/deals/discounts/replacements
Return Guidelines:
Products must be in their original packaging
Items that have been used do not qualify for a refund
Returns are accepted by mail only
Mail qualifying item(s) to:
9227 Reseda Blvd #155 Northridge , CA 91324
Important Notes:
Insert Return Label
Asseni cosmetics is not responsible for any shipping fees, including return fees.
Asseni cosmetics is not responsible for lost or untrackable return shipments.
Once your return is received and quality checked, you will receive a refund for the item(s) minus any shipping fees.
RECEIVED DEFECTIVE, DAMAGED, OR INCORRECT ITEM(S)
Any items that is defective, damaged or incorrect may only be replaced with the same item ordered.
