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SHIPPING & RETURNS

Shipping Policy

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We currently only offer shipping within the U.S.​


Return & Exchange Policy

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At Asseni cosmetics, we strive to ensure your satisfaction with every purchase. If you need to return a product, we are here to assist you.

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How to Return 

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To initiate a return, please email us within 14 days of receiving your order. Include your original order number and the reason for return. We do not include return labels. We recommend using USPS.​

No returns or exchanges on bundles/deals/discounts/replacements

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Return Guidelines:

  • Products must be in their original packaging

  • Items that have been used do not qualify for a refund

  • Returns are accepted by mail only

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Mail qualifying item(s) to:

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9227 Reseda Blvd #155 Northridge , CA 91324

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Important Notes:

  • Insert Return Label

  • Asseni cosmetics is not responsible for any shipping fees, including return fees.

  • Asseni cosmetics is not responsible for lost or untrackable return shipments. ​

  • Once your return is received and quality checked, you will receive a refund for the item(s) minus any shipping fees.

 

RECEIVED DEFECTIVE, DAMAGED, OR INCORRECT ITEM(S)

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Any items that is defective, damaged or incorrect may only be replaced with the same item ordered. 

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